| CD Baby DIY Musician Podcast |
 Nov. 13,
2008
Ep.38 : Pandora Radio
|
|
|
 |
|
 |
| posted by richy on Monday August 18 2008 @ 12:16AM PDT |
|
|
|
|
I found this posted on the internet and it sounds exactly like the
things I've been experiencing with amazon/advantage
After two years of using Amazon Advantage, I must say that I'm
fed up with their questionable practices.
1-Transparency
Amazon Advantage has no transparency. Sales information on
your accounts past three months is not available.
2-Incomplete information
They do not tell you exactly how much money you are owed,
past the three-month period. There is no place in your account
to see all the charges they've added to your account - like annual
renewal fees. You are supposed to guess them yourself.
3-Poor communications
They tell you that you receive automatic email warnings when
sales and new stock orders happen. That is false. Stock orders
email warning happen once in a while. I have yet to receive a
sale warning.
4-They make changes to your account and order history without
telling you.
They have merged restocking orders without warning me. It took
several emails back and forth with a supervisor, before he
admitted that they had merged orders. How can one trust their
information, when they don't even tell you that they make
changes to your order history?
5-They lose copies of stocks.
I keep telling them that they have lost copies of my products.
They received the package, but the number of copies they claim
they received is not correct. As we have data about what we sent
them, we know that they have lost copies of our products. It is
related to the changes they made on our account according to
our order history. Yet, they expect us to trust /and believe them,
when they are not transparent and do not tell you when they
make changes to your order history.
|
|
|
|
|
|
|
|
|
|
In addition to running a label I am also a retailer and have an Amazon Pro account
This enables me to list new product directly to Amazon without using Advantage
Having said that Amazon is not a good place to sell unknown CDs in any quantity and I do better through CDBaby and our own website
Unless you are selling vast quantities I suggest you approach an Amazon seller and ask them to sell for you
Andrew Titcombe
www.looserecords.com
PS we are in the UK so probably we, ourselves, would not be useful to you!!
|
|
|
|
|
|
|
|
|
|
is there any way to sell through amazon safely and cost effective for the average indie? If anyone has some info please post it
|
|
|
|
|
|
| by JM
on Thursday August 28 2008 @ 08:35PM PDT [ reply | parent ] |
|
|
|
|
Best thing is always to have carefull bookkeeping practices in place on your end....
|
|
|
|
 |
|
|
| NOTE: If you need a reply you should email CD Baby directly instead of posting here. We don't often read old message board postings, and have no way of replying to them!
|
|
|
|
|
